Terms and Conditions

I. MEMBERSHIP ELIGIBILITY

A member is defined as an individual or corporation who, upon agreeing to these terms, applies for membership to use the Katsuobushi Matsumura Shop operated by our company via the internet, and is granted membership by us, receiving an ID in the process. Members may not allow third parties to use, lend, transfer, sell, or pledge their membership qualifications.

II. AMENDMENT OF MEMBERSHIP TERMS

Our company reserves the right to amend these terms without prior notice. Any matters related to the Katsuobushi Matsumura Shop after such changes will be governed by the revised terms.

III. MEMBERSHIP APPLICATION

An individual wishing to join (hereinafter referred to as "Applicant") shall apply for membership online in accordance with the procedures specified by our company. If the Applicant is a minor, they must obtain parental consent before applying. Membership registration is completed upon our acceptance of the application. However, if any of the following conditions are met, we may refuse membership or revoke membership even after acceptance:

  • The Applicant is a minor and did not obtain parental consent.
  • The Applicant resides outside of Japan.
  • The Applicant's membership has been canceled due to past violations of these terms.
  • The Applicant provided false, incorrect, or incomplete information during the application.
  • The Applicant has previously failed to fulfill payment obligations to our company.
  • Any other reason deemed inappropriate by our company.

IV. USAGE OF Katsuobushi Matsumura Shop

Members may apply to purchase products or services from the Katsuobushi Matsumura Shop. A sales contract (including service provision agreements) between the member and the Katsuobushi Matsumura Shop is formed when the Katsuobushi Matsumura Shop accepts the member's order.

V. ID AND PASSWORD MANAGEMENT

Members are responsible for managing the ID and password issued by our company upon membership registration. Members may not allow third parties to use, lend, transfer, sell, or pledge their ID or password. Members are liable for any damages resulting from insufficient management, incorrect use, or third-party use of their ID and password, and our company and the Katsuobushi Matsumura Shop are not responsible. If unauthorized use of an ID or password results in damage to our company or the Katsuobushi Matsumura Shop, the member must compensate our company or the Katsuobushi Matsumura Shop for the damages. If a member suspects that their ID or password has been compromised or is being used by a third party, they must immediately notify our company and follow our instructions. Members are required to regularly change their password, and failure to do so may result in damages for which our company and the Katsuobushi Matsumura Shop will not be liable.

VI. CHANGES TO REGISTERED INFORMATION

If there are changes to the information provided by the member during the membership application, the member must promptly notify our company using the prescribed form. Notifications from our company will be considered delivered to the member when sent to the contact information registered by the member.

VII. HANDLING OF MEMBER INFORMATION

Information provided by the member during membership application and information related to the use of the Katsuobushi Matsumura Shop will be registered in our database and may be used for business purposes at our discretion. We will not disclose personally identifiable information to third parties. However, member information may be disclosed in the following cases:

  • With the member's consent.
  • When disclosure is required by law.
  • When transferring the member's order information to the Katsuobushi Matsumura Shop or credit card company.
  • When necessary for the shipment of products or provision of services.
  • When necessary for the collection of payments.
  • When necessary to protect our company's rights.
  • In other legitimate circumstances.

VIII. MEMBERSHIP TERMINATION

Members may terminate their membership following the procedures prescribed by our company. If a member dies or a corporation is dissolved, the membership will be deemed terminated, and the ID/PASS will no longer be usable.

IX. SUSPENSION OR EXPULSION OF MEMBERSHIP

Our company may suspend or expel a member's membership without prior notice or warning if any of the following conditions apply:

  • Unauthorized use or allowing unauthorized use of an ID or password.
  • The member fails to pay the required fees by the specified deadline.
  • The member becomes subject to legal proceedings such as seizure, bankruptcy, or civil rehabilitation.
  • The member violates any provision of these terms.
  • The member is deemed unsuitable for membership by our company.

X. MODIFICATION AND TERMINATION OF Katsuobushi Matsumura Shop

Our company reserves the right to modify or terminate the content of the Katsuobushi Matsumura Shop at any time without prior notice. Our company shall not be responsible for any disadvantages or damages incurred by members due to such changes or termination.

XI. INTERRUPTION OR SUSPENSION OF Katsuobushi Matsumura Shop

Our company may temporarily interrupt or suspend part or all of the Katsuobushi Matsumura Shop without prior notice if:

  • Maintenance or updates of equipment or systems are necessary.
  • Provision of the Katsuobushi Matsumura Shop becomes difficult due to fire, power outage, or natural disaster.
  • Services from necessary telecommunications providers are unavailable.
  • Our company determines that a temporary interruption or suspension is necessary.

Our company shall not be responsible for any damages incurred by members due to the interruption or suspension of the Katsuobushi Matsumura Shop.

XII. SCOPE OF COMPANY LIABILITY

If a member purchases products from sellers other than our company on the Katsuobushi Matsumura Shop, our company will not be a party to the sales contract and is not responsible for any issues related to such purchases. If the member purchases products from our company's Katsuobushi Matsumura Shop, and damages arise due to causes attributable to our company or hidden defects in the products, our liability is limited to direct damages up to the purchase price. We will not compensate for lost profits, indirect damages, special damages, legal fees, or any other damages not specified in this clause.

XIII. GOVERNING LAW AND JURISDICTION

These terms are governed by Japanese law. In the event of a dispute arising from these terms, the Tokyo District Court shall have exclusive jurisdiction for the first instance.